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Imperial Textile Picnic 2014

Job Posting – Customer Service working w/ Graphics and Artwork


Buffalo, NY

Company Description

Top 6 Reasons Why You Should Work at Imperial Textile
#6 Comfortable work environment – relaxed office setting where shorts and a t-shirt to business casual are common
#5 Great location – in Buffalo just off the 190 at the end of a business park with a great outdoor landscape
#4 Flexible scheduling with both full and part-time opportunities to fit your lifestyle
#3 Fun tailgate cookouts, pot-luck lunches, holiday parties and summer picnic
#2 Team of awesome co-workers
#1 Employee focused – we want you to enjoy working here and look forward to coming to work every day!
Imperial Textile is a leader in the sales and distribution of uniforms and linens. Established in 1998, the company has evolved into an e-commerce business that manufactures, sells and distributes products from our headquarters in Buffalo, NY as well as from warehouses across the United States. We service both the hospitality and institutional industries around the world and have a dedicated division to supply the promotional product industry. Throughout our years of growth and change, we have kept true to our dedication to quality and service for both our customers and our employees.

As our promotion products division continues to grow, we are seeking individuals to help expand our customer service team. This is a low call volume job that is a lot more than just answering the phone. The ideal candidate should have experience working with Adobe programs and various types of artwork. The right candidate will grow with us handling more complex and challenging responsibilities.

Job Description

  • Assist B2B customers via phone and email while building long term business relationships
  • Create customer proofs from supplied artwork
  • Resolve artwork issues
  • Enter, verify, and process orders
  • Assure orders ship on time and deadlines are met


  • Previous customer service experience in office setting
  • Experience with Adobe Illustrator and Photoshop
  • Experience with Vector artwork
  • Above average attention to detail is required
  • The ability to work in fast-paced, deadline-oriented environment is necessary
  • Sales experience that can assist in building customer relationships is a plus

Additional Information

A great place to work:

  • Good medical benefits
  • Competitive compensation
  • Retirement plan with matching contributions
  • Advancement opportunities

An even better place to work:

  • Stability & job security – 18 years in business and growing
  • Friendly, dynamic, team oriented environment
  • Fun, company-sponsored annual holiday party and summer picnic
  • Plenty of free parking
Imperial Textile is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines.

Imperial Textile is a HUBZone-qualified business. Residents of HUBZone designated areas are encouraged to apply.